If you purchased a AeroPilates (Stamina Products) item from an authorized retailer other than tryaeropilates.com, please contact that retailer for their return instructions. If you purchased a AeroPilates item and need assembly assistance or assistance with a missing or damaged part, please contact us via email or phone and we can help.
If you are unhappy for any reason with an item purchased from tryaeropilates.com, you can return it within 60 days of delivery.
To return an item purchased on the tryaeropilates.com website, contact us first for return shipping instructions at info@tryaeropilates.com or at 1-800-375-7520 during office hours.
Toll free phone: 1-800-375-7520
Email: info@tryaeropilates.com
Office Hours: Monday – Thursday 8 a.m. until 5 p.m. CST Friday 8 a.m. until 3 p.m. CST
Our products are for consumer use only. The return policy does not apply for products used in a commercial setting. Commercial use includes athletic clubs, health clubs, spas, gyms, and all other public or semi-public facilities whether or not the product’s use is in furtherance of a profit making enterprise, and all other use which is not for personal purposes.